- 01/04/2020
The epidemic is complicated and upsetting all activities, affecting the eating habits of diners. In compliance with the Government's regulations, many high-class hotels implement take-home sale and delivery to serve customers' needs.
In Ho Chi Minh City, the 5-star Grand Hotel, a member of Saigon Tourism Corporation (Saigontourist Group) has applied "outside cartering" (delivering meals and drinks to outside guests) from the beginning of March. Business man working in office buildings and other departments responded positively. With a loyal customer, the hotel updated information on food service changes to each person in a separate communication channel
Another member unit of Saigontourist Group in Ho Chi Minh City is the 5-star Rex Hotel which has also deployed the delivery. When receiving orders over the phone, staff delivered and received money directly from customers. Each breakfast and lunch combo costs from 335,000 VND.
Saigontourist Group representative said that the common point of "outside cartering" in these hotels is the products and service quality standards of food safety and hygiene, private cars to serve on-site, ensuring proper regulation and delivery process.If less than 20 guests are on the premises of the office, the F&B (culinary division) is equipped with all the standard hotel tools and equipment as if they were served on site. In the case of less than five sets, the hotel uses a food container from its own box.
Dong Khanh Hotel - one of the famous culinary brands in Ho Chi Minh City, has put up a notice of suspension of serving on the spot and is replaced by take away instead. There is a 30% discount on the menu (from 50,000 VND per dish, from 20,000 VND per drink), purchase of two or more items is free home delivery within five km.
Particularly, Saigon Hotel has a program for drinks at The Coffee counter 41. When ordering three or more items (including water and cake), the hotel has a free delivery within three km. Meeting the needs of the office world, the hotel serves lunch combo including rice, a main dish, a stir-fry dish, a soup and a glass of drinking water, fruit.
The member hotel units of the Saigontourist Group in the other provinces also quickly adapted to the business situation during the Covid-19 era . For example, Saigon - Dong Ha hotel (Quang Tri) has fast delivery with a menu of hot dishes, affordable prices, made by remote orders. Meanwhile, Saigon - Dalat hotel is only open to Caffeteria, is a small dining room with separate area, airy on both sides, all have natural light.There are two guests at each table with a distance of over two meters between tables, maximum of no more than 20 seats at the same time, for guests staying at breakfast and a few close guests of the hotel.
According to a representative of Saigontourist Group, this business is not new but has been fully exploited in order to adapt during the Covid-19 influence period.
Restaurants in member hotels of Saigontourist Group have created a special menu of delicious food and drinks with ingredients that help improve resistance.One of the first units to carry out this program is the Grand Hotel, where culinary experts have processed rattan fish vermicelli noodles, Binh Phuoc tweezers leaves, Ngoc Linh Kon Tum bamboo sprout bamboo chicken and detox drinks help purify the body and vegetable water.

Bamboo chicken stew with Ngoc Linh ginseng chicken,a nutritious delicacy .
And Rex hotel is keen to invent eye-catching dragon fruit rolls for customers who order food online to start the day with a breakfast that brings a lot of excitement and dynamism. It also has goats noodles, braised duck noodles, eel vermicelli or beef noodles ...

Cuisine is one of Saigontourist Group's strong points, with many famous brands, favored by customers for a long time. "Flexible forms such as on-site delivery, health menu delivery are an effective solution for food service businesses to maintain operations, have received support and good feedback from customers, "said Saigontourist Group representative.
Source : VnExpress